Pure Drywall – Customer Bill of Rights

 

 

Effective Date: November 7, 2025

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At Pure Drywall, we believe every customer deserves respect, honesty, and high-quality workmanship. These ten commitments reflect our promise to every client we serve.

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1. Clear & Transparent Communication

You have the right to honest and open communication throughout every stage of your project.

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2. Detailed, Accurate Estimates

You have the right to receive a clear, written estimate outlining scope, costs, and materials before work begins.

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3. Professional Workmanship

You have the right to expect skilled craftsmanship that meets or exceeds industry standards.

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4. Respect for Your Home or Business

Our team will treat your property with care, keeping the work area clean and minimizing disruption.

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5. Timely Project Updates

You will be informed of progress, changes, or delays promptly and professionally.

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6. Privacy & Media Protection

You have control over how photos or videos of your project are used. We never show faces or full addresses without permission.

 

7. Safety First

We follow all safety standards to protect you, your property, and our workers during every project.

 

8. Fair Resolution of Concerns

You have the right to have questions or issues addressed respectfully and efficiently.

 

9. Warranty & Service Assurance

All work is covered under our 90-day workmanship warranty for your peace of mind.

 

10. Appreciation for Your Business

We value every customer and appreciate the trust you place in Pure Drywall. Your satisfaction drives our reputation and success.

 

Contact Information

Pure Drywall
3327 Stanley Ave, Dayton, OH 45404
📞 (937) 626-5797
📧 puredrywall@ymail.com